cramberry.com
The works of Glen Cram
Web Developer

g_cram.gif (14186 bytes)
Glendenning McGregor Cram
28 Tennis Crescent
Toronto, Ontario M4K 1J3
(416) 469-0032
gcram@cramberry.com
Resumé in Microsoft Word format
PROFESSIONAL EXPERIENCE

At MacLaren McCann Advertising, I built and maintained web pages for GM, including custom minisites and vehicle overview pages. As web consultant at The Globe And Mail, I created and maintained the web experience for over 30 cobrand clients, including all major banks and many financial firms, representing millions of dollars in revenue. This involved integrating Globe news and financial data seamlessly with client websites. To accomplish this, I devised innovative ways to combine content from various sources and systems, and worked closely with client management and developers to define requirements and resolve issues. I have also created custom graphics, documentation, and promotional and educational materials, online and in print, and trained and supervised web producers. Current projects include e-business applications for Facebook. My work combines creativity, attention to detail, people skills and multitasking. I am also a skilled artist in a variety of media.

Tools/Skills: XHTML, JavaScript, CSS, Adobe CS3 (PhotoShop, Illustrator, Flash, DreamWeaver, InDesign), MS Office, FrontPage, Visual Studio, Homesite, AJAX, XML/XSL, PHP/SQL, JSP, SVN CMS, Omniture Site Catalyst, MyEclipse, Struts, FireBug, Perl/CGI, cross-browser support. PostScript, APL

00 - 10
cramberry.com
Freelance Web Designer/Developer
Projects
  • Sites for various corporate clients, including GM (MacLaren McCann), The Globe And Mail, major banks and financial companies, and the Government of Ontario. See details below
2010
Bank of Montreal (BMO.com)
Web Developer
Projects
  • Worked on major redesign for the BMO Exchange-Traded Funds site
  • Developed and modified Flash-based presentations and website graphics
  • Designed and implemented new web pages
2009
Chief Electoral Officer
Web Developer
Projects
  • Created and converted documents for the Elections Ontario website
  • Updated maps of electoral districts
08 - 09
MacLaren McCann Advertising
Web Developer
Projects
  • Developed customer-facing pages for the General Motors website
  • Created new pages based on PhotoShop wireframes/comps, using XHTML, JavaScript and CSS, and incorporating Flash media
  • Implemented custom minisites for special purposes, including GM re:invention, Chevrolet Hockey, Student Bonus, and vehicle description and comparison pages
  • Work with clients, marketing and technical staff to develop and implement requirements.
00-08
ctv(Bell)Globemedia - The Globe And Mail
Consultant, Web Solutions
Projects
  • Developed and implemented custom branding solutions for Globe and Mail content, in English, French and Chinese, on public websites of leading financial and communications companies, including lesaffaires.com (Groupe Transcontinental), Investors Group and Toronto Stock Exchange, MSN/Sympatico and CTV.
  • Implemented and maintained white-labeled Globe content on private client websites, including Royal Bank, TD Waterhouse, CI, Manulife and Empire Life.
  • GlobeinvestorGOLD: Designed and implemented Stock Heatmap and Mobile browser versions of this leading investor site.
  • globeadvisor.com: responsible for creation and maintenance of leading website for Canadian financial advisors, including Breaking News and Education Centre, Tutorial, contests and promotional print materials
95-00
Reuters Information Services (Canada) Limited
Coordinator Internal Communications
Responsible for promoting and increasing integration between groups within the Reuters Information Management Group and with other areas of the company worldwide, through the development, implementation and support of innovative means of communications.

Projects

  • Designed, created and maintained a set of websites for the global Information Management Group, with sites in Canada, UK, USA and Singapore
  • Designed, created and maintained the website for the Reuters Toronto office, including Human Resources and Corporate Services functions
  • Supervised developers and worked with consultants in creating web-enabled databases and interfaces, including
    • Employee directory, with photos and personal information
    • Site for managing, tracking and reporting data group projects
    • Data analyst training site
    • Online library of procedures and database documentation
    • Financial markets coverage reports from the mainframe
    • Global market descriptions
  • Edited, designed and published a semi-annual newsmagazine (24pp. 4-colour glossy; circulation 4,000) for data, development and marketing staff worldwide
  • Chaired the Data Group Promotion Committee
  • Developed and delivered training to staff on software and systems
  • Created internal and external marketing materials, including audio-visual presentations, posters, booklets, leaflets and multimedia displays
  • 88-95
    I.P.Sharp/Reuters, Toronto
    Senior Documentation Specialist
    • Wrote, designed, edited and produced user and system documentation for PC-based, UNIX and mainframe software products
    • Created graphic and text marketing materials, including brochures, materials for client and in-house presentations, software user interfaces and on-line help systems
    • Developed and implemented training sessions for clients and co-workers
    • Served on Documentation Guidelines and Quality Assurance Committees
    • Dealt with corporate clients in determining documentation requirements
    87-88
    Computer Systems Centre, Toronto
    Apple/Compaq Software Support Coordinator
    87
    K-Ram, Toronto
    Independent desktop publishing consultant
    85-87
    Business World Systems, Toronto
    Desktop publishing specialist
    81-84
    Metro Toronto Language School, Toronto
    Teacher
    81-82
    Discovery Magazine, Toronto
    Art director
    79-80
    Naskapi LINC Project, Schefferville, Quebec
    Teacher (Native adult education)
    77-79
    Ecole de langues Proctor-Barr, Montreal
    Teacher
    75-77
    Knob Lake Secondary School, Schefferville
    Teacher
    EDUCATION
    FORMAL
    1984
    McGill University, Montreal
    Master of Education: English as a Second Language
    1978
    Concordia University
    Graphic Design
    1975
    McGill University
    1G (B.Ed equivalent): ESL/Social Sciences
    1975
    McGill University
    Bachelor of Arts (Honours): Anthropology/Linguistics
    PROFESSIONAL
    American Mgt Association
    The Effective Facilitator
    Simplex Problem-Solving
    Breakthrough Negotiation Skills
    Learning Tree
    Developing a Website
    Intranet Communications
    Waterloo
    Communicating with Impact
    Project Management
    Kepner Tregoe
    Problem Solving & Decision Making
    MICA
    Managing Yourself/Leading Others
    On-Line User Documentation
    Developing User Documentation
    Reuters
    Introduction to Financial Markets
    User Vision
    Developing User Documentation
    I.P. Sharp Associates
    Introduction to APL
    Apple Canada
    Apple Support Coordinator Course
    OTHER
    Citizenship
    Canada, UK
    Languages
    English, French
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